Shipping Policy

At zhurkina.store, we are committed to providing our customers with reliable, fast, and affordable shipping options. Below is a detailed overview of our shipping process, fees, and timelines.

1. Order Processing Time

Once you place an order, we aim to process it as quickly as possible:

Order Processing Time: All orders are processed within 1-3 business days of receiving payment confirmation.
Order Fulfillment: Orders are prepared and packed for shipment during business hours, Monday through Friday (excluding weekends and holidays).
Please note that any delays may occur during peak seasons or due to issues beyond our control, such as weather conditions or shipping carrier delays.

2. Shipping Time

After processing, the estimated delivery time is as follows:

Delivery Time: Orders are typically delivered within 5-7 business days after being shipped, depending on your location and the shipping carrier.
Please allow for additional time during high-demand seasons (e.g., holidays or special sales events). Delivery times can vary depending on the destination and availability of shipping services.
Shipping Carrier: We work with trusted shipping carriers to deliver your orders efficiently. You will receive tracking information once your order is shipped so you can track its progress.

3. Shipping Fees

We offer transparent and affordable shipping rates:

Orders between $0.01 and $29.99 will be charged a flat shipping fee of $3.99.
Orders over $30 are eligible for free shipping within the United States.
Shipping fees are calculated at checkout based on the total order value.

4. Shipping Methods

We use a variety of trusted shipping carriers to deliver your order:

Standard Shipping: Our standard shipping method is generally the most affordable option, with an estimated delivery time of 5-7 business days.
Tracking Information: Once your order has shipped, you will receive a tracking number via email or SMS to monitor the progress of your shipment. You can use this number to track your order through the carrier’s website.

5. International Shipping

Currently, we only offer shipping within the United States. We do not ship internationally at this time.

6. Shipping Issues and Delays

While we strive to ensure timely deliveries, sometimes issues may arise:

Lost or Delayed Shipments: If your order has not arrived within the estimated delivery time, please check the tracking information. If there is no update, contact us, and we will assist you in investigating the issue.
Damaged or Incorrect Items: If your order arrives damaged or if you receive the wrong item, please contact us within 7 days of receiving your package. We will guide you through the process for a return, exchange, or refund.

7. Customer Support

If you have any questions or concerns about your order or shipping, our customer support team is here to help:

📍 Address: 777 S Central Ave, Los Angeles, CA 90021, United States
📞 Phone: +1 (152) 740-5081
✉ Email: [email protected]

Our team is dedicated to resolving any issues and providing excellent customer service.

Thank you for shopping at zhurkina.store! We appreciate your business and strive to ensure you have a smooth and enjoyable shopping experience with us.